Work
Case studies in evidence-based design.
Nonprofit fundraising, public health, accessibility and fintech: each case study follows the same spine of problem, research, process, accessibility, and the numbers that resulted.
Case studies
Reason for donation section redesign
18% → 72% completion · 20% → 70% satisfaction
A research-led redesign of how Oxfam donors record their reason for giving, and the hypothesis-driven investigation that caught a post-launch drop in legacy and in-memory donations.
Research · Usability testing · Heatmap analysis
Read the case study
Interactive Outbreak Simulator usability overhaul
100+ → 800+ scientists · 1 paper published
A heuristic evaluation, moderated usability testing, and full interface redesign for an NSF-backed epidemic modeling platform.
Heuristic evaluation · Usability testing · Science gateways
Read the case study
APPLTree accessibility redesign
500+ users served · 2 interface modes
A team redesign of a scheduling app used by 500+ people with cognitive impairments, grounded in published academic research.
Accessibility · Mobile UX · Research-led design
Read the case study
An inclusive trading platform
5 traders tested · SUS score 74.5
An accessibility redesign of a financial market trading platform for traders with disabilities, benchmarked against TradingView and MetaTrader 4, with voice commands, tactile feedback and real-time alerts.
Accessibility · UX research · Usability testing
Read the case studyCurrently: SGX3 (SGCI), NSF-funded science gateways
Leading UX research since January 2026, translating complex scientific and computational workflows into accessible tools for researchers worldwide. This work is early, and a full case study will follow as outcomes ship.